9gag Privacy Policy — User Personal Data Protection
This policy explains how 9gag collects, stores, uses, and protects users’ personal information in Malaysia. We are committed to keeping your privacy secure with the highest standards of protection.
Effective date: 1 January 2026. This policy is subject to periodic review.
1Information We Collect
When you register and use the 9gag platform, we collect several categories of information to ensure the service runs smoothly and securely for all users in Malaysia.
Account & Identity Information
This includes your full name, phone number, email address, date of birth, and the bank account details you register for MYR deposits and withdrawals. This information is required for 9gag to verify user identity and process financial transactions securely.
Device & Browser Information
When you access the platform via mobile or desktop, we automatically collect technical information such as your IP address, device type, operating system, browser type, and screen resolution. This data is used to optimise your user experience and identify suspicious access attempts.
Usage & Activity Data
We track activities on the platform including pages visited, games played, bets placed, session duration, and account settings chosen. This data helps 9gag understand user habits and continuously improve service quality.
Cookies & Tracking
The 9gag platform uses cookies and similar tracking technologies to store user preferences, maintain login sessions, and analyse usage patterns. You can manage cookies through your browser settings; however, disabling certain cookies may affect the functionality of some parts of the platform.
2How We Use Your Information
Information collected by 9gag is used exclusively for purposes related to platform service delivery, account security, and improving user experience. We do not use your information for unrelated purposes without your consent.
The primary purposes for which we use your information are as follows:
- Verifying user identity during registration and MYR withdrawal processes.
- Processing deposits and withdrawals via supported Malaysian local payment methods.
- Sending account notifications, transaction details, and relevant promotional updates.
- Detecting and preventing fraud, money laundering, or other suspicious activity.
- Personalising content and game recommendations based on your preferences.
- Comply with applicable legal and regulatory requirements.
- To enhance the platform, resolve technical issues, and improve customer support quality.
9gag will not sell or rent your personal information to any third party for marketing purposes without your explicit consent.
3Data Storage, Security & Sharing
Data Storage & Security
All 9gag user personal data is stored on servers protected by encryption and strict access controls. We employ industry-standard security protocols, including SSL/TLS encryption, to ensure that data transmitted between your device and our servers remains secure from unauthorised access at all times.
We retain your information for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Once the information is no longer needed, it will be securely deleted or anonymised.
Third-Party Sharing
9gag may share user information with selected third parties under certain circumstances, including:
- Approved payment processing providers to facilitate secure MYR transactions.
- Technology service providers that assist in the operation and maintenance of the platform.
- Regulatory authorities or law enforcement agencies when required by law.
All third parties working with 9gag are bound by confidentiality agreements and are required to uphold data protection standards equivalent to those in this policy.
4User Rights Over Personal Information
As a 9gag platform user, you have the following rights regarding your personal information that we hold:
You have the right to request a copy of the personal information we hold about you at any time. Requests can be submitted via our support email.
If any information we hold about you is inaccurate or outdated, you have the right to request an immediate correction via your account profile settings or by contacting our support team.
You may request the deletion of your account and personal information, subject to applicable legal requirements and minimum record retention obligations.
To submit any request relating to your privacy rights, please contact the 9gag support team at [email protected]. We will process your request within a reasonable timeframe and inform you of the outcome.
5Policy Changes & Contact Us
Privacy Policy Updates
9gag reserves the right to update or modify this Privacy Policy at any time to reflect changes in service practices, legal requirements, or improvements to how we handle user information. Any material changes will be communicated to active users via account notifications or registered email.
Continued use of the 9gag platform after any policy changes take effect constitutes your acceptance of the updated policy. We encourage users to review this page periodically to stay informed about how we manage their personal information.
Contact Our Privacy Team
If you have any questions, concerns, or requests regarding this Privacy Policy or how 9gag handles your personal information, please reach out to us through the following channels:
- Email: [email protected]
- Live Chat: Available 24/7 on the platform
You can also visit the page FAQ for answers to common questions about accounts, security, and data privacy.
Your Privacy Is Our Priority
Create your 9gag account with confidence — your information is protected by advanced security systems and managed with the utmost integrity.